Hazmat shipping fee

One or more items in cart require Hazmat Shipping - Urban Restoration Group US Inc
Why am I being charged Hazmat Fees?

FedEx charges us an additional hazmat fee of $54.00 for shipping 5 gallon pails and 55 gallon drums of flammable products, as well as gallon bottles of MuralShield and MuralShield Matte.


Our policy is to limit the number of hazmat fees to 4 per order. Orders with 4 or more hazmat items may be shipped via LTL freight on a pallet to avoid excessive hazmat fees with FedEx.

The following Products incur a Hazmat Fee*:

  • MuralShield 
  • MuralShield bundles
  • Bare Brick, Stone & Masonry Graffiti Remover
  • Sensitive Surface Graffiti Remover
  • Heritage Graffiti Remover
  • World's Best Detergent
  • Feltpen Fadeout
  • Transgel
  • Acetone
  • Denatured Alcohol 190/200 Proof
  • D-Limonene 
  • Ethyl Acetate
  • Glycol Ether EB
  • Isopropyl Alcohol 70%/99%
  • Lacquer Thinner Fast-Dry
  • Lacquer Thinner Medium-Dry
  • Methyl Ethyl Ketone
  • N-Butyl Acetate
  • PCBTF
  • PM Acetate
  • Toluene
  • Urethane Reducer Slow-Dry
  • VM&P Naphtha
  • Xylene

* Please check the product detail pages for each listed item to determine which sizes require hazmat fees, as these fees vary by product.

Hazardous material fees are as follows for select items*:

Single Gallon(s)

5 Gallon Pails

Hazmat Fee

1 – 4

1

$54

5 – 8

2

$108

9 – 12

3

$162

13+

4 +

$216

Max Hazmat Shipping of $216 on any size order.

PLEASE NOTE: Hazmat shipping requires a direct signature at delivery.


Please note that hazmat shipments cannot be held at hubs or rerouted to a different address once shipped. FedEx will make 3 delivery attempts. If the package cannot be delivered because there isn't someone to sign for it, then it will be returned to us.


We reserve the right to use a variety of carriers to deliver product and will contact you to confirm the best shipping method available when your order is processed. 


Exact Freight Method and estimated delivery date will be confirmed via email.International Orders: Purchase through your local distributor or contact us at sales@graffitiremovalinc.com. 


This shipping policy is for online orders processed through this website and applies to Mainland USA customers only. 


Please call us at 1-888-747-9247 or email sales@graffitiremovalinc.com to arrange best shipping method or ask any questions.

One or more items in cart require Hazmat Fees